Delete your JetDex account
Last updated: 21 October 2026
How to delete your account in JetDex: Plane Spotter (JetDex), the app by Paolo Puglielli, an individual developer in Milan, Italy. You can do it in the app in a few seconds, or ask us by email if you can't open the app.
Delete in the app
- Open JetDex and go to Settings (on iPhone, under Account).
- Tap Delete account and confirm.
Your account is deleted straight away and you are signed out.
Request deletion without the app
Email [email protected] from the email address on your JetDex account (or tell us your username if you signed in with Apple) and ask us to delete your account. We may ask you to confirm the request from that address. We delete the account within 30 days and reply when it's done.
What we delete
- Your account: email address, sign-in links to Apple, Google or passkeys, display name and username.
- Your catches, including where you caught them, your scores, awards and leaderboard entries.
- Your friends, friend requests and block list.
- The contact fingerprints you uploaded to find friends.
- Your profile picture and any catch photos stored with us.
What we keep, and for how long
- Copies in our encrypted backups age out within 30 days.
- If you also joined the website waitlist, that entry is separate; mention it in your email and we'll delete it too.
- We keep your deletion request email only as long as needed to show we handled it, and nothing else, unless the law requires it.
Catch videos you shared outside JetDex (for example on Instagram) stay wherever you posted them. More details are in our privacy policy.